Shade matching, ingredients, skin type, every customer gets an instant, knowledgeable answer and checks out in the same conversation. No repeat buyers left behind.
No developer. No technical setup. No ongoing maintenance.
Link your existing WhatsApp Business number. Customers keep messaging the same number they already know.
Add your catalogue with ingredients, skin type compatibility, shades, and descriptions. The AI learns your product knowledge immediately and answers questions about them accurately.
Every shade question, ingredient query, or skin type question gets an instant, knowledgeable answer. The AI only recommends products from your catalogue, never a competitor's. And it remembers what each customer bought, prompting reorders at the right time.
A customer asks "mne7 la oily skin?", AI recommends two products with ingredient explanation, customer adds to cart, COD confirmed. One conversation.
Or ask our AI a beauty question and see it respond with your products →Every customer asks about ingredients, shades, and skin type compatibility before buying. That's not a customer service problem, it's the nature of beauty. Cartaja gives every customer an expert answer in seconds.
Is this good for oily skin? Does it have fragrance? What's the undertone? You answer these questions dozens of times a day, for every customer, in real time. It never ends.
A customer who loved a serum three months ago would reorder, if they remembered. Without a follow-up system, that repeat sale never happens. It's revenue that should be automatic.
You built genuine product knowledge. But spending hours a day answering the same questions instead of growing your catalogue or business is not the best use of that expertise.
Beauty is a French-influenced vertical in Lebanon. Your customers write in Arabizi, French, and English, often in the same message. Cartaja handles it all naturally.
Cartaja remembers what every customer bought. When it's time to reorder, a serum running low, a new shade launch, the prompt goes out automatically. You capture the repeat sale without sending a single message yourself.
A customer buys a serum in January. In April, it's empty. They think about reordering, then forget. The sale never happens.
In April, a WhatsApp message goes out: "Running low on your Niacinamide Serum? Still $32, same-day delivery." One tap. Order confirmed.
answering shade, ingredient, and skin type questions manually
from automated repeat purchase prompts
Cartaja answers the Q&A in seconds and sends the reorder prompts automatically. Both happen without you. Cost: $99/month.
Built for the Lebanese and UAE market, not a global platform awkwardly adapted for the region.
Ingredients, shades, skin type compatibility, fragrance, the AI answers product questions accurately and only recommends items from your own catalogue. It never suggests a competitor's product. Arabic, Arabizi, French, English, all handled natively.
Browse, select, and pay entirely within WhatsApp. No redirects. No form fields. COD and card both supported.
You pay Meta's actual message costs directly. We add nothing, unlike platforms charging 12–20% on top.
Every merchant gets a real URL, mobile-optimised, Google-discoverable, no developer needed. Your product catalogue also syncs automatically to WhatsApp Catalogue.
Cash on delivery as a first-class option, confirmed in WhatsApp, with delivery tracking sent automatically.
See every conversation and order. Take over any AI conversation instantly, the customer never knows the difference.
Pick the plan that fits your volume. Upgrade anytime as you grow.
30 orders/mo included, no credit card required.
100 orders/mo, $0.79/order
500 orders/mo, $0.60/order
Custom order volume, call sales
Once your monthly order bundle is used, you can purchase an additional bundle to keep selling, or upgrade to the next plan anytime.
Free plan merchants are prompted to add a credit card when they reach their monthly limit before service continues.
| Feature | Free | Growth | Pro | Enterprise |
|---|---|---|---|---|
| AI Sales Agent (full capability) | ✓ | ✓ | ✓ | ✓ |
| Multilingual / Multi-dialect | ✓ | ✓ | ✓ | ✓ |
| In-Chat Cart & Checkout | ✓ | ✓ | ✓ | ✓ |
| Stripe Payments * | ✓ | ✓ | ✓ | ✓ |
| COD Support | ✓ | ✓ | ✓ | ✓ |
| Auto-Generated Web Storefront | ✓ | ✓ | ✓ | ✓ |
| Basic Analytics | ✓ | ✓ | ✓ | ✓ |
| Conversation History + Escalation | ✓ | ✓ | ✓ | ✓ |
| Persistent Buyer Memory | Coming Soon | Coming Soon | Coming Soon | Coming Soon |
| eCommerce Platform Connectors | Coming Soon | Coming Soon | Coming Soon | Coming Soon |
| Voice Note Handling | ✗ | Coming Soon | Coming Soon | Coming Soon |
| Advanced Analytics | ✗ | ✓ | ✓ | ✓ |
| Campaign / Broadcast Tools | ✗ | ✓ | ✓ | ✓ |
| Priority Support | ✗ | ✓ | ✓ | ✓ |
| Real-Time Monitoring + Interrupt | ✗ | Coming Soon | Coming Soon | Coming Soon |
| Dedicated Onboarding | ✗ | ✗ | ✓ | ✓ |
| API Access | ✗ | ✗ | Coming Soon | Coming Soon |
* Stripe Payments not yet available in Lebanon; alternative payment options coming soon.
Message us on WhatsApp and we'll show you Cartaja answering a beauty question with your actual products, in under 60 seconds.