From the moment a customer messages you to the moment your delivery partner picks up, Cartaja handles everything in between. No wrong addresses. No missed delivery windows. No 10-message back-and-forth per order.
No developer. No technical setup. No ongoing maintenance.
Link your existing WhatsApp Business number. Customers keep messaging the same number they already know.
Add your items, product name, price, photo. Cartaja learns your catalogue immediately and handles the full order flow: confirmation, address, delivery window, COD.
Every order arrives with product confirmed, delivery address collected, window agreed, and COD confirmed. You receive a clean summary, ready to hand off to your delivery partner. No follow-up required.
Full order flow: customer orders, AI collects address, agrees delivery window, confirms COD, clean order summary sent to merchant. No back-and-forth.
Or message us to see a live demo order being placed and confirmed →Product confirmation. Address. Delivery window. COD agreement. Building trust that the order is real. Done manually, 15 times a day, this is a full-time job that doesn't grow your business, it just maintains it.
A missed building name, an unclear area, a customer who forgot to mention the floor, a failed delivery costs you time, product, and delivery fees. And sometimes the customer doesn't reorder.
When COD isn't confirmed properly before dispatch, drivers return with undelivered orders. Every failed delivery is a cost you absorb. Structured collection fixes this before the order ships.
8–12 messages per order. At 15 orders a day that's 120–180 messages just to confirm what's already been sold. None of that messaging builds your business. It just keeps it running.
This is the exact workflow your customers already use, now structured so every order arrives clean, with nothing missing.
Cartaja integrates with PickApp and A2Z Delivery, Lebanon's two main COD delivery companies. Orders flow with clean addresses and confirmed windows. No manual data entry between Cartaja and your delivery partner.
Order confirmed by WhatsApp. Address written down or screenshot. Manually entered into PickApp / A2Z app. One more step that can go wrong.
Clean order data, structured address, confirmed COD, agreed window, flows directly to your delivery partner. Nothing to copy, nothing to re-enter.
8–12 messages × 15 orders = 120–180 confirmation messages, manually
Clean. Consistent. No follow-up needed.
That's 2–3 hours a day you get back. Time for production, sourcing, new products, not confirmation messages.
Built for the Lebanese and UAE market, not a global platform awkwardly adapted for the region.
Cartaja collects every detail needed to fulfill an order: product, quantity, full address, delivery window, and COD confirmation. All in one WhatsApp conversation. Every order arrives ready to hand off to your delivery partner.
Browse, select, and confirm entirely within WhatsApp. No redirects. No form fields. COD as a first-class payment method, not an afterthought.
You pay Meta's actual message costs directly. We add nothing, unlike platforms charging 12–20% on top.
Every merchant gets a real URL, mobile-optimised, Google-discoverable, no developer needed. Your product catalogue also syncs automatically to WhatsApp Catalogue.
Arabic, Arabizi, and English, Gulf, Egyptian, and Levantine dialects. Your customers write the way they speak. Cartaja understands all of it.
See every conversation and order. Take over any AI conversation instantly, the customer never knows the difference.
Pick the plan that fits your volume. Upgrade anytime as you grow.
30 orders/mo included, no credit card required.
100 orders/mo, $0.79/order
500 orders/mo, $0.60/order
Custom order volume, call sales
Once your monthly order bundle is used, you can purchase an additional bundle to keep selling, or upgrade to the next plan anytime.
Free plan merchants are prompted to add a credit card when they reach their monthly limit before service continues.
| Feature | Free | Growth | Pro | Enterprise |
|---|---|---|---|---|
| AI Sales Agent (full capability) | ✓ | ✓ | ✓ | ✓ |
| Multilingual / Multi-dialect | ✓ | ✓ | ✓ | ✓ |
| In-Chat Cart & Checkout | ✓ | ✓ | ✓ | ✓ |
| Stripe Payments * | ✓ | ✓ | ✓ | ✓ |
| COD Support | ✓ | ✓ | ✓ | ✓ |
| Auto-Generated Web Storefront | ✓ | ✓ | ✓ | ✓ |
| Basic Analytics | ✓ | ✓ | ✓ | ✓ |
| Conversation History + Escalation | ✓ | ✓ | ✓ | ✓ |
| Persistent Buyer Memory | Coming Soon | Coming Soon | Coming Soon | Coming Soon |
| eCommerce Platform Connectors | Coming Soon | Coming Soon | Coming Soon | Coming Soon |
| Voice Note Handling | ✗ | Coming Soon | Coming Soon | Coming Soon |
| Advanced Analytics | ✗ | ✓ | ✓ | ✓ |
| Campaign / Broadcast Tools | ✗ | ✓ | ✓ | ✓ |
| Priority Support | ✗ | ✓ | ✓ | ✓ |
| Real-Time Monitoring + Interrupt | ✗ | Coming Soon | Coming Soon | Coming Soon |
| Dedicated Onboarding | ✗ | ✗ | ✓ | ✓ |
| API Access | ✗ | ✗ | Coming Soon | Coming Soon |
* Stripe Payments not yet available in Lebanon; alternative payment options coming soon.
Message us on WhatsApp and we'll show you a live demo of a full order, address collected, COD confirmed, delivery window agreed, in under 60 seconds.