CARTaja Hospitality · hotels & guest houses

Take the booking on WhatsApp. Keep the commission.

Your guests message you already. Now they can search their dates, see the rooms that actually fit them, and book — inside the same chat. No booking engine to build, no commission to hand over, no app to download.

THE ARGUMENT

Ask what your OTA commission is. You won't get a number.

Booking.com doesn't publish one. It depends on your country, your property type and the agreement you signed — and it moves. Here is what that actually means on your invoice.

It isn't a published rate ?%

There is no standard percentage. Booking.com's own partner pages say the rate depends on your country, property type and signed agreement — you have to register to find out what yours is.

It applies to more than the room +extras

Commission is charged on the total booking — cleaning fees, service fees, and VAT in most countries. It is charged on no-shows and non-refundable bookings too, so you pay on guests who never arrive.

Ours is on this page $99

Plus $6 a room beyond eight. That is the whole bill. It doesn't move when you have a good month, and it doesn't rise when you need guests most.

The problem was never that commission is high.
It's that you can't see it coming.

Sourced from Booking.com's published partner help pages, July 2026. Industry estimates put typical OTA commission somewhere between 10% and 25% depending on channel, market and visibility programme — but no OTA publishes a standard figure, so treat any specific percentage, including that range, as an estimate rather than a rate.

PRICING

One price. Set by your rooms, not your luck.

No tiers to outgrow and no cliff to fall off. A flat base covers your first eight rooms; after that you pay for each room you actually sell.

How many rooms do you sell?

Physical rooms you can sell — not room types. Rooms marked out of service don’t count.

$99/mo
$8.25 per room
Unlimited reservations Start free
$99/month covers your first 8 rooms · then $6 per extra room · every feature, at every size

Everything is in it. There is no higher tier.

  • AI booking agent on your WhatsApp number
  • Date-range availability & instant booking
  • Room photos, seasonal & weekend rate plans
  • Occupancy calendar & front desk
  • Guest profiles with full stay history
  • Human handover from the AI, mid-chat
  • Campaigns & broadcasts to past guests
  • Voice notes · Arabic · English · Arabizi
  • Two-way OTA sync Coming soon
One room is free, forever. Add a room, your photos and a rate, then message your own bot and book yourself in — before you pay anything or hand over a card. It’s a place to try the product, not a plan to run a property on.

More than 120 rooms, or more than one property?

Groups, resorts and multi-property operators get a plan built around the portfolio — one WhatsApp presence per property or one for all of them, whichever fits how you actually sell.

Talk to us

Add or remove rooms whenever you like — the bill follows, prorated, with no penalty and no plan to renegotiate. Prices in USD, excluding local taxes.

WHAT YOU GET

A booking engine that lives inside a conversation.

Everything below is on every plan, including the free one.

Guests book by date, in chat

“Two nights from Friday, three of us.” The AI reads it, checks every night in the range, and comes back with the rooms that are genuinely free — and the total for the whole stay, not a teaser rate.

Rooms they can actually see

Your photos arrive as a swipeable carousel inside WhatsApp, each with the price and who it sleeps, and a Book button on the card. No link out, no landing page, no drop-off.

Groups that don't fit one room

A party of five and nothing sleeps five? The AI offers to split them across rooms and books the second room in the same breath — instead of replying “sorry, nothing available”.

Rates that follow your season

Set rate plans by date range and by day of week — high season, weekends, a quiet Tuesday. Every night in a stay is priced on its own and itemised, so a long stay adds up exactly the way you intended.

One calendar, every room

Rooms down the side, days across the top, every stay a coloured bar. Click a night to block it for maintenance, click a stay to see the guest. The picture your whiteboard was trying to be.

You cannot be overbooked

Availability is tracked room by room, not as a nightly count, and every booking is assigned a specific room the moment it is made. Two guests booking the same night at the same second still get two different rooms.

A front desk for the phone bookings

Someone always calls. Take it in the admin — check availability, hold the room, confirm it — and it lands on the same board as everything the AI took. One source of truth, not two.

You remember every guest

Every stay, every message, every preference on one profile. Returning guests are never asked their name again — the AI already knows who is typing.

In their language, in their words

Arabic, English, French — and Arabizi, the Latin-letter Arabic your guests actually type. Voice notes are understood too, which is how half of MENA asks whether you have a room. Live voice calls, where the AI picks up the phone, are on the way. Coming soon

AS YOU GROW

The ninth room costs $6. So does the ninetieth.

Most booking software puts you in a band, then charges a lot more the moment you step over the edge of it. There are no edges here — just a base and a per-room rate that quietly gets better as you grow.

1 room · trying it out
Free · forever
8 rooms · small guest house
$99/mo · $12.38 a room
12 rooms · B&B
$123/mo · $10.25 a room
25 rooms · boutique hotel
$201/mo · $8.04 a room
50 rooms · hotel
$351/mo · $7.02 a room
100 rooms · full-size property
$651/mo · $6.51 a room

CARTaja is a direct channel — it doesn’t replace your OTA listings or your property management system. It sits alongside them and gives the guests who already found you a cheaper way to book.

QUESTIONS

The things hoteliers ask us first.

A physical room you can sell — room 204, room 205 — not a room type. Ten rooms across three types is ten rooms. Rooms you have marked out of service do not count while they are out. It is the same number you would tell a guest if they asked how big you are, which is the point: nothing to calculate and nothing that moves when you have a good month.
No. Not on the first booking, not on the thousandth, not on new guests, not on returning ones. You pay one monthly amount based on how many rooms you have, and that is the entire bill. There is no marketplace taking a cut of your guests, because there is no marketplace — these are your guests, arriving in your WhatsApp.
Nothing. No conversation limits, no message credits, no per-booking charge, no AI usage tier to blow through in August. Your rooms set your price and nothing else touches it. A hostel fielding four hundred enquiries a month pays exactly what a quiet guest house of the same size pays — we would rather your AI answer every single guest than have you ration it.
No. CARTaja is a direct booking channel, and for most properties it runs alongside whatever you already have. Smaller guest houses often find the calendar, front desk and guest profiles are enough on their own and drop the spreadsheet entirely — but that is your call, not a requirement. Two-way OTA sync is coming soon — until it lands, if you also list on Booking.com or Airbnb you will want to keep an eye on how many rooms you expose to each. Once it ships, your availability will stay in step across all of them automatically.
Your bill follows, prorated, and that is the whole story — there is no plan to upgrade and nothing to renegotiate. Add a room, it is $6 more. Take one out of service for the winter, it comes off. Because the price is a straight line rather than a set of tiers, you never hit a boundary where one extra room suddenly costs a great deal more, and a seasonal property is never paying for rooms it has shut.
Connect your WhatsApp number, add your rooms with a few photos and a nightly rate, and you can take a booking the same afternoon. You can also try the whole thing on the free plan before connecting a number at all — there is a built-in emulator that lets you chat with your own property exactly as a guest would.

Your next guest is already
in your WhatsApp.

Start free with one room. Add your photos, set a rate, and watch someone book a stay without you typing a word.