Pricing

Pay when you sell, not when they browse.

Two ways to price, one page. Shops and restaurants pay by the order; hotels pay by the room. No commission, nothing hidden.

Cartaja Retail & Restaurants Pricing

Order-based pricing, you pay when you sell, not when customers browse.

Pick the plan that fits your volume. Upgrade anytime as you grow.

Rates are shown per month. All plans are billed every 3 months.

Free to start
$0/mo

30 orders/mo included, no credit card required.

  • AI Sales Agent (full capability)
  • Multilingual / Multi-dialect
  • In-Chat Cart & Checkout
  • COD + Card Payments
  • Auto-Generated Web Storefront
  • Basic Analytics
Pro
$299/mo

Billed $897 every 3 months

500 orders/mo included

  • Everything in Growth
  • Campaigns — 4,000 messages/mo
  • Dedicated Onboarding
  • API Access
Enterprise
Custom

Custom order volume, call sales

  • Everything in Pro
  • Campaigns — custom volume
  • Custom integrations
  • Dedicated account manager

Need more orders this month?

Once your monthly order bundle is used, you can purchase an additional bundle to keep selling, or upgrade to the next plan anytime.

Plan
Bundle Size
Bundle Price
Free
30 orders
$45
Growth
100 orders
$120
Pro
500 orders
$500
Enterprise
Custom
—

Free plan merchants are prompted to add a credit card when they reach their monthly limit before service continues.

Messages: campaigns and API

Template messages — campaign broadcasts, and on Pro the notifications your own systems send through the API — are metered separately from your orders, from one monthly allowance. Messages are available on Growth and above. Unused messages expire at the end of the month; they don’t roll over.

Plan
Included / mo
Extra bundle
Bundle price
Free
Not included
—
—
Growth
1,000 messages
1,000 messages
$12
Pro
4,000 messages
4,000 messages
$40
Enterprise
Custom
Custom
—

What counts: one message for every marketing or utility template message sent — by a campaign, from the dashboard or the API, or one at a time through the API, like an “order shipped” notice — plus one for every action button a customer taps on one. Counted on send — delivery status doesn’t change the count. Campaigns and API messages share the same allowance. Replies inside a live customer conversation, and messages sent with a test API key, are never counted.

WhatsApp fees are separate. Meta sets its own per-message rate and bills it to you directly on your WhatsApp Business account. Those fees are not included in your Cartaja plan, and Cartaja adds no markup to them — the allowances and bundle prices above are Cartaja’s platform fee only.

What's included

Feature Free Growth Pro Enterprise
AI Sales Agent (full capability)✓✓✓✓
Multilingual / Multi-dialect✓✓✓✓
In-Chat Cart & Checkout✓✓✓✓
Stripe Payments✓✓✓✓
COD Support✓✓✓✓
Auto-Generated Web Storefront✓✓✓✓
Basic Analytics✓✓✓✓
Conversation History + Escalation✓✓✓✓
Persistent Buyer MemoryComing SoonComing SoonComing SoonComing Soon
eCommerce Platform ConnectorsComing SoonComing SoonComing SoonComing Soon
Voice Note Handling✗Coming SoonComing SoonComing Soon
Advanced Analytics✗✓✓✓
Campaign / Broadcast Tools✗✓✓✓
Messages included / mo (campaigns + API)✗1,0004,000Custom
Priority Support✗✓✓✓
Real-Time Monitoring + Interrupt✗Coming SoonComing SoonComing Soon
Dedicated Onboarding✗✗✓✓
API Access✗✗✓✓
Hiring someone to answer WhatsApp (salary, by region)
United States$3,500–6,000/mo
Europe$2,000–3,500/mo
Brasil$800–1,600/mo
Mexico$700–1,400/mo
MENA$600–1,200/mo
WATI / AiSensy (no native in-chat checkout, marks up Meta fees)
$45–279/mo + ~20%
Cartaja Growth at 100 orders/month
$79/mo

Salary bands are fully-loaded employer cost for one full-time person — gross pay plus benefits and employer contributions — and vary by city and seniority. Platform prices are the vendors’ published list rates as of September 2026 and exclude Meta’s own per-message fees.

Start selling on WhatsApp today.

Start free